Our competent support team will be happy to assist you by email or telephone during our service hours. Please take a quick look at our FAQ before contacting us and have G-codes, factory files and photos of the problem ready when you call. We would be happy to help you with any software questions using our Anydesk remote maintenance tool directly on your screen. After downloading the software, a window will open with a number that you should provide to our support. This gives us ONCE access to your computer and you can track everything we do on your system.